Education & Experience

Engineering backend communication pipelines and integration middleware for startups.

• ▹Architecting middleware to translate, clean, and route API requests between internal startup microservices and third-party partner endpoints.
• ▹Building schema validation checks and error recovery routines to resolve structural discrepancies across incoming and outgoing JSON payloads.
• ▹Collaborating with robotics and software founders to streamline platform communication and accelerate feature integration.

Managed internal IT operations and endpoint administration across a millwork facility, ensuring reliable system uptime for workstations and network assets.

• ▹Delivered end-user and infrastructure support for 90+ endpoints across Microsoft 365, Active Directory, and Windows Server.
• ▹Collaborated with external Managed Service Provider (MSP) engineers to diagnose network outages and replace hardware components.
• ▹Standardized ticketing procedures and authored troubleshooting documentation for routine support requests.

Delivered enterprise desktop support for employees company wide, standardizing workstation provisioning and system imaging procedures.

• ▹Provided tier-1 and tier-2 technical support for 200+ on-site and remote employees.
• ▹Provisioned and deployed Windows workstations, applying security policies and domain accounts in Active Directory.
• ▹Managed company help-desk, assigning tickets and documenting solutions to service requests.

Managed back-of-house operations and station readiness across a high-volume restaurant, ensuring smooth kitchen throughput, team coordination, and consistent sanitation standards.

• ▹Managed high-volume food prep and kitchen operations during peak seasonal rushes.
• ▹Trained and mentored new crew members on safety compliance, kitchen station workflows, and speed of service.
• ▹Maintained strict food quality and health code sanitation benchmarks.